Service
FAQs

How long is your product warranty?

GRL Electric has this complete after-sales team. From the moment the goods are sent out, dedicated customer service personnel will follow up the whole process and provide you with up to 18 months of warranty service.

What are the raw materials of your products?

The V0 grade modified plastic materials used by King Laylor are purchased from fixed suppliers and passed the national certification standards. All copper materials are brand new T2 copper materials.

Do you have a quality inspection system?

Our quality inspection system covers the entire production process from raw materials to finished products warehouse. According to the national sampling rate standard, the products are sampled and inspected, and the temperature rise test, salt spray test conductor type test, mechanical life test and other experiments are performed to ensure that the product quality is qualified.

What certification do you have?

Our products have passed GB 14048 and GB 13539 standards, and have national CCC standard certificates and international CE certificates. The self-developed bar switch series and busbar system series have a number of patent certificates.

What are the services provided ?

The V0-grade modified plastic materials used by King Laylor are purchased from fixed suppliers and passed the national certification standards. All copper materials are brand new T2 copper materials.

How long is your product warranty?

GRL Electric has this complete after-sales team. From the moment the goods are sent out, dedicated customer service personnel will follow up the whole process and provide you with up to 18 months of warranty service.

What are the raw materials of your products?

The V0 grade modified plastic materials used by King Laylor are purchased from fixed suppliers and passed the national certification standards. All copper materials are brand new T2 copper materials.

Do you have a quality inspection system?

Our quality inspection system covers the entire production process from raw materials to finished products warehouse. According to the national sampling rate standard, the products are sampled and inspected, and the temperature rise test, salt spray test conductor type test, mechanical life test and other experiments are performed to ensure that the product quality is qualified.

What certification do you have?

Our products have passed GB 14048 and GB 13539 standards, and have national CCC standard certificates and international CE certificates. The self-developed bar switch series and busbar system series have a number of patent certificates.

What are the services provided ?

The V0-grade modified plastic materials used by King Laylor are purchased from fixed suppliers and passed the national certification standards. All copper materials are brand new T2 copper materials.

In line with the business tenet of "providing customers with the most satisfactory products and services", Zhejiang Jinlaile Electric Co., Ltd. solemnly promises: While ensuring the advanced nature, reliability and stability of the equipment, it will continue to improve the quality of service and start selling In terms of after-sales delivery, commissioning and opening, equipment maintenance and management, technical services, user technical training, etc., we ensure that customers can get the best service and make them satisfied and assured.


1. Ensure that the equipment packaging meets the requirements of moisture-proof, rain-proof, rust-proof, anti-corrosion and shock-proof, and the identification is clear and correct, so that the goods can be delivered to the site safely and in time.

2. High-quality and fast technical services

3. The warranty period is as long as 18 months


In order to better ensure the normal operation of the equipment, answer questions raised by users in a timely manner, and help users solve problems, the company's maintenance center and local maintenance outlets are responsible for the opening, maintenance and technical consulting services in each region. In the maintenance center, a full-time engineer is responsible for providing customers with free technical consulting services at any time.


It is guaranteed that Jiangsu, Zhejiang and Shanghai will rush to the scene within 36 hours after receiving the user's faulty call, and in other areas within 72 hours, and solve the problem within 48 hours.


The company's maintenance center has a 12-hour telephone service, and a full-time engineer accepts incoming calls from users to ensure that users receive timely technical support in the process of using the equipment.


Special line telephone: 0577-62700791